Privacy Policy

We collect only what we need to provide the Service:

• Account information: your name, email address, and a securely hashed password. We never store your password in plain text.
• Access & plan data: your access status, plan, and unlock requests.
• Usage data: actions you take in the dashboard (such as analyses you run and preferences you set) used to operate and improve the Service.
• Technical data: basic device and log information (such as browser type and timestamps) needed for security and reliability.

We do not hold funds or collect payment-card details on the Service; any payments are handled by third-party providers.

• To create and manage your account and PRO access;
• To provide, maintain, and improve the analysis and dashboard;
• To communicate with you about your account, support, and important updates;
• To keep the Service secure and prevent abuse or fraud;
• To comply with legal obligations.

We use a secure session cookie to keep you signed in, and your browser's local storage to remember preferences (such as an active signal or interface settings). These are essential to how the Service works. We do not use cookies to sell your data.

We do not sell your personal information. We may share it only:

• With service providers who help us operate the Service (such as hosting and payment processors), under appropriate confidentiality obligations;
• When required by law, regulation, or valid legal process;
• To protect the rights, safety, and security of our users and the Service;
• As part of a business transfer (such as a merger or acquisition), with notice where required.

We keep your information for as long as your account is active and as needed to provide the Service, then for any period required to meet legal, accounting, or security obligations. You may request deletion as described below.

We use reasonable technical and organizational measures to protect your information, including password hashing and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; please use a strong, unique password and keep your credentials safe.

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Your information may be processed in countries other than your own. Where we transfer data internationally, we take steps to ensure it remains protected in line with this Policy and applicable law.

The Service is not directed to children under 18, and we do not knowingly collect their information. If you believe a minor has provided us information, contact us and we will delete it.

The Service may link to or rely on third parties (such as brokers and payment processors) with their own privacy practices. We are not responsible for those practices; please review their policies.

We may update this Policy from time to time. We will update the date above and, for material changes, provide additional notice where appropriate.

For privacy questions or requests, reach us through the Support page or at support@exunu.com.